1. Introduction
Welcome to catetin.ai ("we", "us", or "our"). We are committed to
protecting your privacy and providing a secure experience while
using our AI-powered financial tracking application. This Privacy
Policy explains how we collect, use, and protect your personal
information.
2. Information We Collect
2.1 Information You Provide
- • Name and email address when you sign up
- • Financial transaction data you enter manually, send through AI
chat, or upload through receipt scanning features
- • Profile photo, profile information, language preferences, and
account settings
- • Receipt photos, image attachments, voice note recordings, or
other audio you choose to upload
- • Subscription status and purchase history information we
receive from the App Store or Play Store
- • Communications with our support team
2.2 Information Collected Automatically
- • Device information (model, operating system, app version)
- • App usage data and features used
- • Activity logs and access times
- • IP address and general location information
- • Crash, diagnostics, and app performance data
- • Push notification token if you choose to enable notifications
2.3 Photos, Audio, and AI Inputs
When you use AI features such as receipt scanning, image
attachments, or voice notes, we process that content to extract or
complete transaction information. Content you choose to keep as
part of a transaction record may remain stored in your account
until you delete it or delete your account.
3. How We Use Your Information
We use the collected information to:
- • Provide and improve catetin.ai services
- • Process and analyze your financial transaction data
- • Provide personalized financial insights and recommendations
- • Manage your account and provide customer support
- • Manage subscriptions, usage quotas, and your plan status
- • Send important service notifications if you choose to enable
them
- • Enhance security and prevent fraud
- • Develop new features and services
- • Monitor app performance, fix bugs, and keep the service reliable
4. AI Technology and Data Processing
catetin.ai uses artificial intelligence (AI) technology to analyze
your transaction data and provide financial insights. This process
involves:
- • Optical Character Recognition (OCR) to read text from receipt or
invoice photos
- • Speech-to-text to transcribe voice notes you submit
- • Natural Language Processing (NLP) to understand your commands
and questions
- • Machine Learning to categorize transactions and provide
recommendations
All AI processing is done with encryption and follows best security
practices to protect your data.
5. Information Sharing
We do not sell or rent your personal information to third parties.
We only share your information in the following situations:
- Service Providers: With trusted
third parties that help us operate the service, such as cloud hosting,
file storage, AI processing, error monitoring, performance analytics,
notification services, and subscription services
- Legal Compliance: When required
by law or to respond to valid legal processes
- Rights Protection: To protect
the rights, property, or safety of catetin.ai, our users, or the public
- With Your Consent: For other
purposes you have consented to
We do not sell your personal data and we do not use your data for
cross-app or cross-site tracking for third-party advertising.
6. Data Security
We implement robust security measures to protect your data:
- • Encryption in transit and appropriate protections for stored
data
- • Secure servers with industry security certifications
- • Real-time security monitoring and threat detection
- • Limited access to personal data by authorized staff
- • Regular security audits and system updates
While we work hard to protect your information, no method of
transmission or electronic storage can be guaranteed to be 100%
secure.
7. Your Rights
You have the right to:
- • Access and download your personal data
- • Correct or update inaccurate information
- • Delete your account and data
- • Object to certain data processing
- • Restrict the use of your data
- • Transfer your data to another service
You can also initiate account deletion directly in the app through
Settings > Edit Profile > Delete Account. To exercise your
other rights, please contact us at privacy@catetin.ai.
8. Data Retention
We retain your data while your account is active or as needed to
provide services. If you delete your account, we will delete or
anonymize your personal data within a reasonable period, except
where we need to retain certain information for legal, security, or
limited backup purposes.
9. Cookies and Tracking Technologies
Our website may use cookies or similar storage needed for basic
functionality, such as remembering language preferences. Our iOS app
does not use third-party tracking for cross-app advertising, so we
do not request App Tracking Transparency permission for that
purpose.
10. Third-Party Services
Our app may integrate third-party services such as:
- • Social login providers (Google, Apple)
- • Subscription and in-app purchase providers, including the App
Store, Play Store, and RevenueCat
- • Error monitoring and performance analytics services, such as
Sentry and Vexo Analytics
- • AI and machine learning services
- • Push notification and cloud storage services
These third-party services have their own privacy policies. We
encourage you to read their privacy policies.
11. Children's Privacy
Our service is not intended for children under the age of 13. We do
not knowingly collect personal information from children under 13.
If you are a parent or guardian and know that your child has
provided personal information to us, please contact us.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify
you of changes by posting the new policy on this page and updating
the "Last updated" date. For material changes, we will provide more
prominent notice via email or app notification.
13. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@catetin.ai
- General Email: info@catetin.ai
- Phone: +6285117319725
Tim Syaap-Syaap
catetin.ai
Indonesia